On 25 February 2016 twelve lucky SCLAA members were fortunate enough to attend a tour of the DHL Express Melbourne facility. The tour gave an insight into how the World’s largest logistics company operates and guests were given an informative walkthrough of the modern eight months old facility.
DHL Express displayed a number of aspirational characteristics which are of no surprise given they are the market leader in Australian express logistics services. It was apparent that DHL aims very high, with ambitious environmental goals, dedicated 24/7 international air fleet management centres and, perhaps most importantly, happy, driven long-term employees.
The facility was fresh, modern and lively operated by a highly autonomous conveyor belt system with integrated automatic parcel photography, sizing, weighing and x-ray technologies for tracking and security.
Of particular interest was DHL’s valuable (and exclusive for a logistics company) access inside Melbourne’s airport and their capability to provide a 24-hour turnaround service to New Zealand customers. A special thanks to Lisa Phillips from DHL for hosting the event.
Charles Edwards, SCLAA