SCLAA helps pack 1250 hampers for Foodbank

Over 160 members of the SCLAA, QSCLC, AIP and APPMA spent their annual Christmas party for the sixth consecutive year with a twist. The members spent the day packing a record 1250 hampers, for Foodbank to distribute to those in need at Christmas; many of whom are without employment, families with young children and living on the poverty line.

The 1250 Foodbank Hampers project is a culmination of twelve months of work, over $140,000 worth of goods raised to go inside the hampers and generous support from many companies across the country who assisted with the goods collection. The 2015 hampers were worth over $120 each and were made up of food and personal hygiene products. This year 350 ladies packs were added with a value of $30,000 and 100 x homeware/kitchen packs which were donated by Sizzler. In six years the SCLAA, in conjunction with the QSCLC, the AIP and APPMA have packed 4450 hampers to the value of over $541,000.

A special acknowledgement must go to the APPMA, Blackmores, Collins Food Group, Kimberly Clark, Colgate, OfficeMax, Sizzlers, BDO, Stanwell Corporation, TAE, All Purpose Transport, Linde, Department of Public Housing & Works for going above and beyond this year to help provide goods and funds for the hampers. Without the industry supporting this project it would not be as successful year-on-year. If you would like to assist with the 2016 project please email

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Blackbay’s Delivery Connect Enhances Customer Service for Zuellig Pharma

The deployment of Blackbay’s Delivery Connect has taken customer service to the highest levels for the Hong Kong operations of leading Asian healthcare services provider, Zuellig Pharma. Delivery Connect, a mobility enabled software solution specifically designed for the Transport and Logistics (T&L) sector, has been deployed as part of Zuellig Pharma’s Hong Kong & Macau distribution operation to meet increasing customer demand for real-time tracking, particularly during the last mile of the delivery journey. Additionally, Delivery Connect will meet any future requirements for electronic proof of delivery (ePOD) of goods.

Zuellig Pharma Hong Kong (Zuellig) chose Blackbay as its preferred supplier because it recognised that Delivery Connect’s multilingual and preconfigured comprehensive Track and Trace and ePOD features and functionality, deployed quickly and easily without the need for specific customisation, is a cost effective solution. Additionally, by meeting the delivery expectations of Zuellig’s customers today and in the future, Delivery Connect provides a significant return on investment (ROI).

The ability to provide a multilingual solution has been critical in allowing Blackbay to meet its objective of enabling the rapid deployment of Delivery Connect by its customers in non-English speaking countries. Blackbay understands the importance of working closely both with customers and partners to ensure translations are correct and are of the highest possible standard.

Delivery Connect was fully up and running within three months, allowing Zuellig to provide its customers with transparency and visibility of their orders at each stage of the delivery process.

“We are continuing to work with Zuellig to determine how best its operation team can further enhance the existing Delivery Connect solution by implementing our Business Intelligence and Reporting capabilities. This will give Zuellig a real competitive advantage by offering new delivery services which build on the levels of visibility and tracking capabilities we have all become to expect in the B2C market, and which B2B customers now demand.” said Nigel Doust, Blackbay’s CEO.

“Due to our experience and expertise, Zuellig’s distribution solutions have become an integral part of Hong Kong and Macau healthcare. We take that responsibility very seriously,” said Andi Umbricht, Chief Operating Officer, Zuellig Pharma Hong Kong. “The healthcare market in Asia moves fast and we continuously innovate and expand our solutions to help healthcare innovators build stronger and longer lasting connections to their customers and patients. Delivery Connect is helping us to do this.”

Delivery Connect, providing multilingual capabilities covering English and Simplified Chinese, now enables Zuellig’s delivery drivers to scan individual customers’ manifest details as they are loaded for delivery directly to customers, or to a distributor (cross docking) for onward delivery. Goods are scanned at each stage of the delivery process giving Zuellig’s distribution operations team complete visibility of goods throughout their delivery journey.

Zuellig is now able to meet its customers’ growing requirement for real-time tracking by allowing them access to the visibility, provided by Delivery Connect, of their goods during delivery.

Crucially, as many of Zuellig’s healthcare products are high value, Delivery Connect’s ePOD functionally eliminates potential costly and time-consuming issues around when, where and to whom a delivery was made for both Zuellig and its customers.

“Zuellig’s successful deployment of Delivery Connect is proof that Blackbay is meeting market needs for innovative T&L solutions which can be quickly and easily deployed ‘out of the box’, or configured to meet individual requirements,” added Doust. “Our ability to provide multilingual solutions ensures that we can meet the needs of T&L organisations across different regions. Pharma is a new market segment for Blackbay and Zuellig demonstrates the ease and speed with which T&L operational teams and IT professionals across all business sectors can deploy and then reap the business benefits Delivery Connect offers.”

About Zuellig Pharma

Established in 1922, Zuellig Pharma is the leading healthcare services provider in Asia with operations in 13 countries. The company provides innovative solutions including distribution of pharmaceuticals, medical devices and clinical trial materials, sales and marketing outsourcing, patient-centered programs, payor solutions and a full range of retail pharmacy services. Privately held with corporate offices in Hong Kong and Singapore, Zuellig Pharma employs 10,000 people and serves over 350,000 doctors, hospitals, pharmacies and clinics across Asia.


A half-billion dollar hit to road transport


Australia’s transport ministers have decided to overtax the truck and bus industries by $515 million over the next two years, the CEO of the Australian Trucking Association Christopher Melham said today.

The ministers made the decision at a meeting in Adelaide where ATA chair Noelene Watson and Mr Melham were observers at the meeting.

An independent government commission, the National Transport Commission, has found the existing charging system overcharges truck and bus operators because it has consistently underestimated the number of heavy vehicles on the road.

The system should raise about $2.9 billion, but in 2015-16 alone it will overcharge truck and bus operators by more than $190 million.

Mr Melham said ministers had decided to freeze the revenue from heavy vehicle charges at 2015-16 levels for the next two years.

“As a result of this decision, truck and bus operators will be overtaxed by $250.2 million in 2016-17 and $264.8 million in 2017-18 – in total, a $515 million hit on an industry filled with small businesses working on wafer thin margins,” he said.

“The ATA argued strongly against this decision, including at the meeting. I want to thank the Deputy Prime Minister Warren Truss for giving me the chance to explain the industry’s strong preference for reducing charges immediately to the right level.

“I also told ministers that any future increases in the National Heavy Vehicle Regulator’s budget should be paid for by governments, not industry, given this half billion dollar hit to road transport.”

Mr Melham said there was good news out of the meeting, with transport ministers agreeing to major reforms to the chain of responsibility rules in the Heavy Vehicle National Law.

“The HVNL needs to be streamlined and safety prioritised through the introduction of a general duty that applies to trucking operators, consignors and all other chain parties. By doing this, governments could remove large numbers of prescriptive rules that impose high compliance costs and prevent businesses from innovating,” he said.

“I’m very pleased that ministers have agreed to a series of changes along these lines, including major improvements to the way roadworthiness is handled. The ATA looks forward to working closely with the National Transport Commission to develop the fine detail of the reforms.”

The Australian Government froze the road user charge in its 2014-15 and 2015-16 budgets, in recognition of the problems with the NTC charging model.

Transport ministers agree to continue overcharging: ALRTA

Australian Transport Ministers have agreed to continue overcharging the heavy vehicle sector by more than half a billion dollars over the next two years. This comes in addition to the $400m in overcharging during the past two years.

ALRTA national president Kevin Keenan also observed the meeting, and afterwards said that he, too, was bitterly disappointed in the decision.

“Today, Ministers had a chance to return to fair cost recovery principles, but have instead ignored the advice of their own statutory authority and opted to continue the blatant opportunistic tax grab,” said Mr Keenan. “Not one of the ministers present was prepared to do the right thing by industry.”

In 2014, the NTC discovered flaws in the PAYGO model and recommended that Ministers decrease registration charges by 6.3% and the fuel levy by 1.14cpl from 1 July 2014. Instead, ministers agreed to delay implementation of the new charging methodology until 1 July 2016.

“Ministers have pitched this decision as a step towards implementing the new charging methodology, but this is not the case,” Mr Keenan said.

“Revenue is being frozen at a level calculated under a flawed model. Governments will now collect $3.2b no matter how much they spend on roads. Given that government expenditure on road infrastructure actually decreased during the past two years of over-charging, we can now expect to see further deferment of road spending.

“I have lost confidence that governments will ever fix this problem. We have already had a two-year delay and that has just been followed by yet another two-year delay.”

“It is no secret that governments are actively working on a mass-distance-location charging system and moving to a forward looking cost base. The persistent over-charging will just be used as leverage to push us into a more complex charging scheme.

“How can we trust them to get that right and charge us fairly if they can’t, or more correctly won’t, fix the agreed PAYGO model,” he said.

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What you need to know about the Trans Pacific Partneship

After being kept secret for years, the wording of the Trans Pacific Partnership (TPP) has now finally been released. The wording contains practical guidance for traders on how to use the TPP.

The TPP is a free trade agreement (FTA) that if implemented will cover 40% of global GDP. The member countries are Australia, the US, Japan, Canada, Mexico, Vietnam, Singapore, Brunei, Malaysia, New Zealand, Chile and Peru. The TPP covers traditional FTA areas such as trade in goods, investment and services but also contains commitments regarding labour, competition and environment laws.

Some interesting points for those who trade in goods are set out below:

  1. To claim the reduced duty rates offered under the TPP, an importer will need to present a certificate of origin. However, this certificate of origin can be prepared by the manufacturer, exporter or importer, and does not need to follow any particular form. This will make use of the TPP much easier than other FTA Australia has entered into.
  2. The one certificate of origin can be used for multiple shipments over a 12-month period. Where you are trading in the same good over a continuous period, this provision will greatly cut down on the red tape associated with FTA use. This may be a reason why a party will seek to use the TPP over an alternative agreement such as the Japan Australia FTA.
  3. As expected, origin will be assessed by reference to content from all TPP countries. This will be particularly useful for goods exported from the US, where currently uncertainty about Mexican content can deter importers from using the US FTA. Under the TPP it will not matter if the US good contains content from Mexico, Canada or any other TPP member.
  4. Not all imports into Australia will be immediately reduced to zero. However, generally it can be said that Australia’s tariff reductions under the TPP are quicker and wider than under other FTA. Examples of goods where the duty is phased out are:
    • Footwear – reduced over 4 years;
    • Herbicides – 5% for the first 3 years than reduced to zero;
    • Many clothing and textiles items – 5% for the first 3 years than reduced to zero;
    • Motor vehicle components – reduced over 3 years;
    • Certain irons and steels – reduced over 3 years.

If implemented, the TPP will constitute the second or third FTA Australia has with all but three TPP members. Despite this, there will be reasons why using the TPP will be desirable.

The first will be more relaxed certificate of origin requirements. Self-certification (including by the importer) will make claiming an FTA preference under the TPP much easier than some alternative FTA.

Also, the ability to use the one certificate of origin over multiple consignments will provide enormous benefit.

For many, the main benefit will be that it will be easier to establish that a good is covered by the TPP than one of Australia’s bilateral FTA due to origin being based on content from all TPP members.

What’s next?

Now that the wording has been released, each TPP member country will need to obtain domestic approval of the agreement. The biggest stumbling block could be the US where there are many critics of the TPP. For instance, Hillary Clinton has opposed the TPP.

Given the TPP will be debated in a US election year the ratification and domestic implementation of the TPP is far from certain.

Despite its uncertainty, the TPP should still be taken into account when making long-term supply chain decisions or negotiating long term supply countries. However, in the medium term traders are encouraged to focus on Australia’s existing trade agreements with TPP members and ensure that these are fully utilised.

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ACCC urges businesses to check that their contracts are fair

The Australian Competition and Consumer Commission is urging businesses to closely review the standard form contracts they use when dealing with other businesses.

A new law will take effect on 12 November 2016, following a 12-month transition period, that offers small businesses protections against unfair contract terms offered by other (usually larger) firms.

This law supplements the existing law on unfair contract terms for consumers. The ACCC, Australian Securities and Investments Commission (ASIC) and state and territory offices of fair trading are responsible for enforcing the law.

“This new law is a positive step for small businesses that are presented with standard form contracts,” ACCC Deputy Chair Dr Michael Schaper said.

“For every business that deals with small businesses, now is the time to check that your contracts are compliant.”

The law applies to standard form contracts between businesses where one of the businesses employs less than 20 people and the contract is worth up to $300,000 in a single year or $1 million if the contract runs for more than a year. Standard form contracts provide little or no opportunity for the responding party to negotiate the terms – they are offered on a ‘take it or leave it’ basis.

“The new protections will help address significant imbalances or disadvantages to small businesses in their dealings with other businesses by allowing the courts to declare void unfair terms within standard form contracts,” Dr Schaper said.

If you’re from a small business and you’re offered a standard form contract that includes a term you think is unfair, visit the ACCC website to find out about your protections under the law. Information is also available on the ACCC website to assist big business.

Watch our videos to find out about your rights and obligations under the new law.

Foodstuffs’ new DC wins CILT’s Supply Chain Innovation Award

Foodstuffs SI Team Winners

SYDNEY, NSW – Foodstuffs South Island Limited (FSSI) received the Chartered Institute of Logistics and Transport’s (CILT) prestigious Supply Chain Innovation Award at CILT’s Annual Forum Day and Awards event in Auckland on October 21, 2015.

FSSI has significantly transformed its South Island supply chain in recent years, including establishing a new 46,000 m2 ambient distribution centre (DC) at Hornby in Christchurch.

FSSI’s Logistics Operations Manager, Kris Lancaster, said: “As our business grew, our supply chain had become a bit fragmented. Creating a new purpose-designed facility enabled us to restructure our supply chain and create a modern DC that supports our current and future store delivery requirements.”

Prior to the construction of the new ambient DC, FSSI was operating three DCs in the South Island: its original DC in Christchurch at Papanui, which was more than 40 year’s old; a second DC in Dunedin; and a 13,000 m2 DC at Hornby in Christchurch, which commenced operations in 2007.

The new ambient DC in Christchurch covers nearly three times the area of the previous DC at Hornby, and has enabled the business to substantially increase centralised distribution to its South Island stores.

FSSI’s DC at Papanui has been closed and its operations transitioned to the new Hornby DC, while the Dunedin DC has been retained to support FSSI’s stores in the southern region of the South Island with fast moving high volume SKUs.

The Hornby DC services around 150 New World, PAK’nSAVE, Four Square and Henry’s BWS stores, plus a further 1,000 foodservice and convenience customers throughout the South Island.

“All three of our South Island DCs were manual operations and a key priority for our new DC was to introduce automation for our high volume split case items and small bulk picking requirements, which typically account for around 25% of our total order volume,” said Mr Lancaster.

Key design initiatives included minimising the site footprint to reduce travel time between picks, optimising systems flexibility to enable the efficient handling of various SKUs and order types, and implementing integrated order fulfilment systems (OFS) to increase productivity, improve accuracy and raise service levels.

Key features of the DC’s integrated logistics systems, which were supplied by Dematic, include:

  • A seismic-designed ColbyRACK pallet racking system with the capacity to house more than 43,000 pallets to a height of 10.7 m
  • A two-level split case and small bulk zone picking module with zone-skipping conveyors
  • RF and voice-directed picking systems
  • Dematic IQ order fulfilment software.

The ambient DC, which is staffed by a team of around 400, distributes an average of 450,000 cases (8,500 pallets) per week, with the site’s temperature-controlled DC distributing a further 200,000+ cases (5,000 pallets) each week. The DC has been designed to accommodate growth for several years, and provides FSSI with the ability to distribute 1,000,000+ cases per week during peak periods.

FSSI also won CILT’s Award for Implementation and Practice, and FSSI’s Inventory Manager, Simon Olsen, was presented with CILT’s Young Achiever of the Year Award, making it a very successful evening for the business.

Further information: Dematic Pty Limited, 24 Narabang Way, Belrose NSW 2085. Tel: +61 2 9486 5555. Fax: +61 2 9486 5511.

ACCC will not oppose FedEx’s proposed acquisition of TNT

The Australian Competition and Consumer Commission has announced that it will not oppose FedEx Corporation’s (FedEx) proposed acquisition of TNT Express N.V. (TNT).

FedEx and TNT primarily overlap in the supply of express international delivery services of small packages (express services). Express services have time-definite or day-definite delivery guarantees, which are distinguishable from standard air mail services.

“The ACCC sought information and views from a range of interested parties including online retailers and suppliers of express services. Customers did not raise significant competition concerns with the ACCC,” ACCC Chairman Rod Sims said.

“Based on market inquiries and information provided by the merger parties, the ACCC determined that the proposed acquisition is unlikely to result in increased prices or reduced service levels. The merged entity will continue to face significant competition, including from other international rivals with significant global delivery infrastructure and networks. The merged entity will also face a credible threat of new entry and expansion by rivals.”

“Customers of express services face low costs to switch suppliers. If the merged entity attempted to increase prices, most customers indicated they could move to other suppliers, most notably DHL or UPS,” Mr Sims said.

The ACCC consulted other international competition regulators in the course of its review, including the European Commission, whose review is ongoing, and the New Zealand Commerce Commission, which recently approved the proposed acquisition.

FedEx provides small package delivery and freight services through an integrated global network. In Australia, FedEx supplies express services for small packages and freight to approximately 220 countries worldwide.

TNT is an international delivery services company. In Australia, TNT supplies both domestic and international small package delivery services, and domestic and international freight services.

Further information is available at

Forkliftaction announces in-depth report about Safety

Respected materials handling platform Forkliftaction has announced that their independent news team will publish an in-depth feature article on ‘safety’ on November 19th.

Established and recognized, Forkliftaction News has built a strong reputation within the materials handling and related industries over its 15 year history. Forkliftaction News feature articles have become a valuable forum for key members of the industry to contribute knowledge on industry trends and challenges, new technologies and applications.

Although journalists are still refining the focus of the November, ‘Safety Plans’ feature, the report is anticipated to touch on key observations about the main issues in operational safety today including operator training and changing legislations, as well as insights into the most valuable safety innovations over the past few years.

If you would like a valuable insight into what’s happening in materials handling including dealer developments, corporate moves, policy changes, industry initiatives, innovative technologies, interesting applications and of course safety, keep informed with Forkliftaction’s  weekly news edition, subscribe now: before November 12th and we will make sure you get the ‘Safety Plans’ report direct to your inbox.

Forkliftaction: your partner in safety

For a range of safety tools to support a stronger culture of safety at your workplace consult Forkliftaction’s many industry resources from safety blogs to industry discussion forums, directory of safety trainers, industry events and more.

A future leader in the Supply Chain and Logistics industry – Nathan Barrett

Future Leader - picEarlier this month, the Australian Supply Chain and Logistics (ASCL) Awards were held in Sydney. The oldest and most prestigious awards program in the industry, the ASCL Awards represent the most recognised and esteemed awards for an individual or a company to be awarded. As a proud sponsor of this yearly event, LMA is always eager to hear about how each nominee is taking strides to lead and develop the industry into the future.

Particularly coveted during the Awards proceedings is the Future Leaders Award. The purpose of the Future Leaders Award is to provide incentive and recognition to young professionals who are both currently working in and wish to continue their career path within the Supply Chain, Logistics and Transport Industry. As part of their win, each Future Leader is awarded with an enrolment into LMA’s ‘The Performance Edge’ 10-week development program.

LMA will soon be welcoming High Commendation Future Leader recipient Nathan Barrett, National Health and Safety Manager from Young Guns Container Crew in Brisbane into ‘The Performance Edge’ program. Industrious, intelligent and team orientated, Nathan is representative of what the Future Leaders Awards are all about, developing professional and personal skills and encouraging the leaders of tomorrow to step up into their future roles.

“The greatest attribute I see in effective leaders is empathy… Knowing when to push for higher expectations, yet also identifying when assistance is needed,” Nathan says.

Founded in Brisbane and now with a nationwide presence, Young Guns Container Crew has a reputation for the high quality service and professionalism it has injected into the industry. Ten years old and now with over 400 team members, the business is committed to providing opportunities for the people it employs and for their customers.
Traditionally, ‘The Performance Edge’ program is only awarded to the Future Leaders winner but Nathan’s dedication to his own development and interest in progressing to become an industry leader has seen him recognised by his peers and mentors as someone unquestionably deserving of this high level of training.

“I want to take away some specific techniques and tips on dealing with our customers and becoming leaders within the industry, as opposed to a leader in our business. I’m excited to learn from the outstanding people I have met from LMA and look forward to developing my personal skillset.”

The future looks bright for both Young Guns Container Crew and the Supply Chain, Logistics and Transport Industry with both recognising that their power and progression is in their people and how they are developed in the years to come.

To view the original LMA article, please click here…

SCLAA VIC/TAS – Carlton United Brewery Tour

Pic 1Thursday 19th November and a perfect 30° C day for SCLAA Victoria members to embark on a tour of Carlton United Brewery. I think the beer sampling session at the end was definitely enjoyed by all.

20 SCLAA Victoria members attended the tour of CUB’s 22 acre site in Abbotsford and it was certainly a well spent couple of hours.

The tour generally follows the beer making process starting with a talk (and smell test) of the locally sourced barley and hops that are the core ingredients that go into the mash tuns along with lots of water and yeast. 1200 Megalitres to be presice.

Now it turns out that this mixture only stays in there for 2 hours if you want to end up with VB whereas beers with less carbohydrates stay in there longer so the yeast can absorb most of the sugars.
After that it’s off to fermentation vessels and filtering before it’s bottled, pasturised and finally labelled ready for distribution to the thirsty Australian populace.

There’s a few highlights from our tour starting with an opportunity to see the fine Clydesdale horses and Dray that just happened to be getting ready for an upcoming event and the customer show truck that they travel around in.

And on that topic of trucks (this was a Supply Chain and Logistics tour after all) there’s a little known fact about the Abbottsford brewery which was built almost 100 years ago.

Originally built so raw materials and finished product could be transported by barge, the brewery has obviously grown to a massive scale where everything moves by road. In fact close to 200 truck movements a day flow in and out of the brewery site.

Pic 3For those that don’t know Melbourne, Abbottsford these days is a residential area on the fringe of Melbourne CBD so the first question that arises is ‘How come this volume of trucks (mainly B-doubles) isn’t visible and causing huge traffic congestion?’  After all the streets around the brewery are normal residential streets not suilted for large trucks – especially 200 of them every day.

Well, the answer for the uninitiated is that there is a secret tunnel that runs from the huge undercover distribution centre and pops out somewhere close to the main freeway. Clever eh?

And the other amazing experience is the packaging line which can manage 1500 bottle per minute. Try and picture that for a moment or think about 25 bottles per second whizzing past. Now imaging three sensors that check correct fill height, cap closure and label positioning followed by a machine that can punch any non conforming bottle off the line without any disruption to the line speed. And that machine is capable of repeating that process on every other bottle if the need so arises. Impressive to say the least.

Now I did mention that the tour finishes with a beer sampling and our members definitely enjoyed that on a 30 degrees day. But apart from that the modern visitor centre, the Carlton United Brewery boasts a terrific café serving up a range of salads, burgers and sandwhiches all of which can be consumed with a drop of your favourite brew.

The only bad news? You can’t enjoy a cold beer if you are registered for the tour. Alsolute zero alcohol rule across the entire site so any beer consumption has to wait until after the tour has concluded.

Needless to say, several of our group were keen to show their Supply Chain expertise and sample a few beers for the purely professional purpose of demonstrating their Quality Assurance expertise. At least that’s what they told me!

Anyway, a great day was had by all. Our special thanks to the team at Carlton United Brewery for a terrific experience.